Instagram DM automation that stays review-first and policy-aware.
Agent Jelly helps your team handle Instagram conversations with message triage, draft replies, and clear handoff rules for refunds, complaints, and other sensitive requests.
Best fit for
Small businesses that want faster Instagram responses without losing control over sensitive replies or platform compliance.
Instagram DMs mix sales, support, and random questions, so teams lose time deciding what to answer first.
Automation must stay within account permissions, platform rules, and the workspace safety policy.
Connect Instagram
Authorize the account you want to manage.
Set reply rules
Define what can be drafted and what should stay human-reviewed.
Train Jelly
Add FAQs, product notes, and response style.
Monitor performance
Review conversations and tune the workflow over time.
Safety-first by design.
Automation must stay within account permissions, platform rules, and the workspace safety policy.
FAQ
No. Sensitive or uncertain conversations should stay in review-first workflows.
No. The product should be used with supported integrations and platform permissions.
Draft Mode with human approval before sending.
Related pages
See how review-first DM automation works.
Agent Jelly is designed to help teams respond faster without pretending that every message should be sent automatically.